Reference: UNI EN ISO 9001:2015

Principles

ReLearn is committed to delivering products and services that meet customer needs in full compliance with their expectations.

Our quality policy is based on the following principles:

• Data Accuracy: Ensuring that the monitored and processed waste data is accurate, reliable, and beneficial for customers.
• Innovation: Investing in the development of innovative technologies to continuously improve our products and services.
• Customer Satisfaction: Actively listening to customer feedback to continuously enhance our processes, providing effective and timely customer support, offering tailored solutions, and consulting services to optimize our clients’ waste management.
• Regulatory Compliance: Ensuring adherence to current European and international regulations, including Data Protection (GDPR), to guarantee the security and privacy of managed data. Ensuring compliance with European and international waste management
  regulations to provide accurate and real-time information aligned with diverse regulatory scenarios.
• Sustainable Development and Innovation: Promoting sustainable practices and helping organizations reduce their environmental impact by optimizing waste management and increasing transparency in environmental impact communications. Continuously improving
  ReLearn’s product and service performance to reduce environmental impact and prioritizing the selection of sustainable suppliers in line with our ethical code.

ReLearn’s management is committed to:

• Providing the resources needed for maintaining and continuously improving the quality management system.
• Engaging all organizational levels in promoting quality and customer satisfaction.
• Clearly defining and communicating roles, responsibilities, and authority within the organization.

ReLearn’s Quality Management System is based on a structured approach to managing risks and opportunities, ensuring the continuous improvement of processes, mitigating critical issues, and leveraging potential to fully meet customer and stakeholder requirements while complying with applicable regulations.

Policy Communication

The quality policy is communicated at all organizational levels through training sessions, regular meetings, and is made accessible to all internal and external stakeholders via the company website and social media platforms.

Policy Review

The quality policy is subject to an annual review to ensure its ongoing suitability, adequacy, and effectiveness in line with ReLearn‘s strategic objectives. It is also reviewed and updated whenever necessary due to internal organizational changes or modifications to binding legislation.

Last review: November 2025